FAQs
Ordering in MWTropausada.com
- Do I have to register to make a purchase on the website? Yes, you have to have an email address and fill out the registration form to be able to make a purchase through our website.
- Can I register with different email accounts and names?
Register an account
- Requirements- active email, personal informacion, address.
- How do I create an account to place an order? Click on "Register" on the top right corner of the website
Do you ship orders to Mexico?
- We do not ship any orders to Mexico, all orders placed must be picked up by the customer or a representative of the person that placed the order, here in our address.
Order Pick Up
- Where do I pick up my order? Pick up your order at our location- 1500 E. 3RD ST., EL PASO, TX 79901
- What do I need to bring to pick up my order? Sales order provided online and your ID
- Can someone else pick up my order? Yes, you can provide the name of the person that will pick up your order on the comments in your shopping cart.
- How long do I have to pick up my order? You will have 3 business days to pick up your order once you receive an email notifying you that your order is ready.
- What if I don't pick up my order by the last day required? Mid-west Textile will charge the customer a 20% restocking fee of the order. The remaining balance will be reimbursed to the form of payment of the customer.
Forms of payment
- Debit and credit cards
- Payments through PayPal
Creating a Paypal account
- If you have an account in Mexico, we recommend you create a PayPal account so that your payment method will be easier when paying for your order
Clothing Qualities
- We offer 3-4 different quality levels, watch the video below to learn more!
